About Us

C. Winchell Agency is an Independent Employment Agency specializing in Recruitment of Insurance Professionals. Established in 1992. The Agency has 2 locations with a dedicated staff of Recruiters and Administrative support personnel.  More

Meet our Staff

Cynthia Winchell


Cindy has been the President/CEO of C. Winchell Agency since May 1992.
The Agency was originally established in the basement of Cindy Winchell's house and then moved to office space and ultimately "larger" office space. The Agency has a solid track record of placing approximately 300-400 insurance professionals every year. In 2006, the sudden death of her husband and business partner, Charles Winchell, could not and did not deter her total commitment and devotion to C. Winchell Agency. To that end, we are proud to announce the opening of CWA Recruiting Services of Florida, expanding our recruiting sights to the booming economy in the South East. With a dedicated staff of Recruiters and Administrative support personnel, now in 2 locations, the Agency is stronger and more successful than ever!

Tina Doyle

Executive Assistant to the President

Tina has her work cut out for her!
As the Executive Assistant to the President, Cindy Winchell, she is "the driver of the bus!"

Tina joined C. Winchell Agency in 2004 after relocating to the Poconos from Detroit. Handling all of the President's administrative, corporate and personal matters, she is also our special events coordinator and creative branding specialist.

Cassandra Banko

Vice President

Cassandra Banko holds the distinction of being the longest tenured employee of C. Winchell Agency.
She began her career with C. Winchell Agency in 1996 and has been responsible for the development of our Accounting, Underwriting, Financial and Reinsurance areas.
In 2021 Cassandra celebrated 25 years with the firm!
She has held the title of Outstanding Sales Performer for the agency for 20 of her 25 years.

Danielle Batista

Administrative / IT Manager

Danielle joined C. Winchell Agency in 2016.
After relocating from Australia to Pennsylvania, Danielle spent several years with PNC Bank, in the Pocono Pines, PA branch, we RECRUITED her away to join our growing team.
Everyone at the company LOVED Danielle as their "personal banker" and there was just no choice but to steal her away and we are so glad that we did! She began as the Administrative Assistant to our VP, Cassandra and quickly became her trusted Recruiting Assistant.
Today, Danielle is our Administrative and IT Manager, coordinating all of our network and computer capabilities, our website and all job board advertising posts, while still maintaining her role as Cassandra's Recruiting Assistant.

Terry Chartier

Agency/Broker Recruiting Specialist

Terry's 20+ years of agency/broker Commercial Account Management experience combined with her stamina, intuition and people skills play an integral part in recruiting and placing OUR NJ, PA and DE agency/ broker candidates.
Her professional history is formerly with FM Global, Aon, Willis, and Schechner Lifson. She doesn't do it alone, but is partnered with Kathy Hernandez, Marketing Specialist. This combo offers both our candidates and clients, one "dynamite A-Team."

Kathy Hernandez

Recruiting Marketing Specialist

C. Winchell Agency has the great fortune of having Kathy with us since 2002!
With so many years with C. Winchell Agency, she is well known with all of our clients and candidates and is another "main stay" for the Agency. Kathy is paired with Terry Chartier, and her overall knowledge of the agency/broker marketplace throughout New Jersey and Pennsylvania has been extremely valuable to Terry and her recruiting efforts for C. Winchell Agency.

Michael Chironno

Claims Recruiting Specialist

Michael is C. Winchell Agency's most recent hire!
Michael's career has spun him in several different directions from Property & Casualty Insurance Claims to Mortgage Originator/Sales/Lending and Management and leading him ultimately to a position in Business Development and Marketing of insurance products and services (workers compensation audits, Recovery and Subrogation services, wholesale insurance projects and the like). In this role Mike achieved the highest sales percentage in the Company's history of 20 years.

In 2019, Mike and his fiance decided to leave Long Island, NY and relocate to the Pocono's. They were SO excited in the opportunity to purchase and run their own restaurant in East Stroudsburg. "Thanks to COVID," Mike is a victim of "one of our lost restaurants, never to return" due to all of the state shutdowns and mandates. He is not alone, that is for sure!

However, on a BRIGHTER NOTE.... Mike joins C. Winchell Agency to take on the CLAIMS RECRUITING DESK for all Auto, Workers Comp and Property Claims. We are thrilled to have him join our team and our recruiting "family."

Allison DiFusco

Agency/Broker Recruiting Specialist

Ali joined C. Winchell Agency in early 2018.
Thinking we were getting a "trainee" to our industry and field, we quickly realized that Allison's previous experience was with Zurich Insurance Group in NYC, along with the coincidence of her dad's past career owning his own recruiting firm in NYC, allowing her to skyrocket at C. Winchell Agency.

Allison has quickly learned and expanded upon all of the working functionalities here within the agency. We are proud and excited that she the 'Cracker Jack' of our Agency / Broker Recruiting Team handling placements for New York and Connecticut.

Jessica Ladd

Receptionist / Claims Recruiting Assistant

Jessica joined C. Winchell Agency as a part time Receptionist/Administrative Assistant in December 2020, while attending college classes at Northampton Community College. Within weeks, it was very obvious, that Jessica was capable of so much more!
We immediately paired her up with our Agency Broker Recruiter Team, but we have already promoted her to Recruiting Assistant for Mike Chironno, our Claims Recruiting Specialist. Jessica continues her college courses at night, while never being a 9-5'r for us and raising her daughter, the next generation for C. Winchell Agency!

Heidi Daley

Recruiting Specialist

Heidi worked in our Pennsylvania office from 2009-2012. In 2013,
she and her husband opened a boutique candy shoppe in the Poconos. Best chocolate covered strawberries in the land! Heidi moved to Florida to be closer to family in 2018 when her husband Fred passed away after a short illness. Since then, Heidi had been working as a Pre-Authorization Customer Service Representative for a major health insurer in Florida.

Wanting to start up CWA Recruiting Services of Florida, Heidi was the ideal choice to RECRUIT for the task. We are very pleased that Heidi is back on our recruiting team!

Oneida Davino

Recruiting Assistant

CWA Recruiting Services of Florida
Oneida was a "lady of leisure" for the past 8 years. After her marriage to Michael, who is a semi-professional musician, she took time to enjoy her new "married life" in Florida.

Oneida hales from Brooklyn, NY and was a General Manager at a boutique hotel in Edgewater NJ for 9 years prior to her move to Florida. Oneida is full of energy and her personality is one that just makes you smile whenever she enters a room! This "Florida team" of Heidi and Oneida is unstoppable !

Aaron Winchell

Accounting Manager / CFO

Aaron joined C. Winchell Agency in 2000
After spending several years working in NYC as a Property /HPR Underwriter. After graduating from Montclair University, rather than immediately coming into the "family business" he chose to "make his own way."

Aaron's insurance experience includes time spent with GNY, Tower Insurance Group and Kemper.

Aaron was trained by his father and has been solely responsible for all of C. Winchell Agency's
accounting, payroll, and benefits administration since the passing of Charlie in 2006.

Alicia Isaacs

Agency/Broker Recruiting Assistant

Alicia is our newest employee to join C. Winchell Agency in our PA office.
Originally from Queens, NY and after obtaining her Bachelor's Degree from SUNY Old Westbury College, Alicia spent several years in the hospitality/hotel business with two of the Pocono's largest resorts (Cove Haven and Caesars' Paradise Stream). She landed with our own Danielle Batista at PNC Bank in 2012 where she trained under Danielle as a Universal Financial Consultant. Alicia took time off to start her family and now is returning to the workforce. We are lucky enough to have found her to join our ever-growing, C. Winchell Agency "family". Alicia will be paired with Allison DiFusco handling our NY/CT Agency/ Broker recruiting area. With "NY in both of their veins", their partnership will be something to watch!

The Agency, is totally computerized with "state of the art" hardware and software, which enables us to maintain total confidential control of all our clients and applicants. We have numerous built-in, cross-referencing capabilities and have a long established website. Since opening the Agency, we have placed individuals in P&C positions at more than 500 client companies, including many of the largest national P&C insurers and their subsidiaries, a large number of domestic and international reinsurers as well as the top national brokers, large-mid sized regional brokers, as well as many “main street” agencies. Our client base also includes the most well-known claim service/TPA’s and large self insured corporations for in-house claims and risk management personnel. You will note that the majority of the experience of our employees is insurance-related. Within the insurance industry, we handle Underwriters, Claim Professionals, Accountants, Agency Account Representatives, Programmers & System Analysts, Human Resources, Reinsurance and all other areas of Operations, Product Development, Marketing & Support, as well as Life, Health and Benefits. 

We would like to point out that we are not "head hunters". We do not "raid" client companies. Rather, we rely on advertising, referrals, the Internet through various search engines, along with current applicants to locate appropriate candidates for our client companies. All such candidates are interviewed extensively and we do not refer candidates unless we believe they truly "fit" the position in question. We will also do reference checks whenever requested by a client to do so. We do not, however, do credit or criminal checks. I hope this gives you a general feel for our company, but should you wish to ask any questions, or require further information, please do not hesitate to contact us.